Policies

Council Policies 

Council Policies are Council written statements that set standards of performance for the Town as a whole, and guidelines for the manner in which Town initiatives and activities will be carried out. They are outward-facing and relate to interactions between the Town (and entities representing or working on behalf of the Town) with the public and with entities outside the Town. Council Policies are approved by Town Council and maintained by Legislative Services. 

Review Council Policies Library

Administrative Policies  

Administrative Policies are instructions that Town employees must adhere to when performing their duties on behalf of the Town. They are inward-facing and guide the behaviours of internal staff, contractors and consultants. Administrative Policies are approved by the Chief Administrative Officer and maintained by Legislative Services. 

Review Administration Policies Library

Privacy Policy

This is the privacy policy of The Town of Drumheller. This section explains The Town of Drumheller policies for the collection, use, and disclosure of personal information.

The Information We Collect

The Town of Drumheller collects information by various methods including information actively provided by residents, local business owners, and information arising from customer surveys and general feedback.

The types of personal information we collect include name, contact information, identification information, credit information. Credit card information is used for billing purposes only. 

How We Use This Information

This information is used to aid in the provision of our various products and services, including customer service, accounting, billing, collections, and the marketing of other products services.

The Town of Drumheller may use aggregate or anonymous information for various uses for itself and third parties. 

Who We Share This Information With

The Town of Drumheller does not share personal information with any third parties except as disclosed in this policy. The Town of Drumheller may provide personal information to The Town of Drumheller sub-contractors and professional advisers (which shall be bound by privacy obligations) to assist The Town of Drumheller uses disclosed herein.

Security

Personal information is stored in a combination of paper and electronic files. They are protected by security measures appropriate to the nature of the information.

Accessing Information

Individuals may review their personal information contained in The Town of Drumheller files by contacting The Town of Drumheller. If an individual believes that any of their personal information is inaccurate, we will make appropriate corrections.

Cookies

Cookies are used by The Town of Drumheller for the convenience of our users. Cookies automatically authenticate the user. A user can access the Town of Drumheller Website with the cookie feature turned off; however, in doing so they may find themselves challenged for username and password information on multiple occasions. The Town of Drumheller also uses cookies to track user’s visits and uses that in-formation to improve the user’s experience.

Links

The Town of Drumheller Website may contain links to information at other Websites. When you click on one of these links, you are moving to another Website. We encourage you to read the privacy statements of these linked sites as their privacy policy may differ from ours.

General

The Town of Drumheller may amend this policy from time to time. If such amendments affect how The Town of Drumheller uses or discloses personal information already held by The Town of Drumheller in a material way, The Town of Drumheller will obtain consent.

Notwithstanding the general terms of this policy, the collection, use, and disclosure of personal information may be made outside the terms herein to the extent provided for in any applicable privacy or other legislation in effect from time to time.

The Town of Drumheller may disclose personal information to another entity purchasing (including for diligence purposes prior to purchase) the assets of The Town of Drumheller, provided that the entity abides by this or a similar privacy policy.


Contact Us

For more information on The Town of Drumheller and privacy please contact communications@drumheller.ca

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