Water & Utilities

Water services in the Town of Drumheller include the management and administration of potable and waste water in our valley. The utility charges cover the costs of sustainably delivering these essential services to residents.

Payment Methods

  • Pre-authorized monthly payment plan
  • Online banking
  • E-transfer
  • Debit, cash or cheques 
  • Credit Card payments via Option Pay

Open or Close a Utility Account by submitting the form below.

How to Check for Leaks 

Most leaks are silent, which means you may not see evidence like a large puddle. Make sure to check for leaks – indoor and outside – every six months. 
Toilets are the number one source of residential water leaks. If you suspect your toilet may be leaking, take the Leaky Toilet Test: 

  1. Drop - Put drops of food colouring into the toilet tank and wait 10 minutes. 
  2. Peek - Look in the bowl. If the water changes colour, you've got a leak. 
  3. Repair - If the water changes, your toilet is leaking and needs repair. 
  4. Save - By repairing just one toilet, you will save water and money. 

Use your water meter to check for leaks. In Drumheller most water meters are installed inside the house where the water pipe enters your home. This is usually in the basement, near your main water shut-off valve.  

  • Turn off all taps and water appliances (dishwashers, washing machines). 
  • Look on the face of the meter for the Leak Indicator.  
  • If the leak indicator is flashing, water has been used for 15-minute intervals in a 24-hour period 
  • If the leak indicator is on continuously, water has been used currently 
  • Check all water devices, such as your taps, humidifier, hot water heater and water softener.

 

Need a plumber? Visit our Business Directory 

Open or Close a Utility Account

Please note that this form is for property owners only. The Town of Drumheller shall not grant Utility Services to a Tenant of the Owner of a Property as stated in Bylaw 02.12 Part 7 Section 1. Landlords must contact the Town of Drumheller directly to obtain the Landlord Tenant Form.

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