Access to Information & Protection of Privacy

The Access to Information Act (ATIA) gives individuals the right to:

• access records in the custody or under the control of the Town of Drumheller; 
• access their personal information held by the Town of Drumheller; and
• request an independent review of any issue related to the ATIA to the Office of the Information and Privacy Commissioner (OIPC).

These rights are subject to limited and specific exemptions outlined within the Act.

The Protection of Privacy Act (POPA) ensures that:

• the Town of Drumheller only collects, uses and discloses personal information for the purposes outlined within the Act;
• individuals have the right to request the correction of their personal information; and
• individuals have the right to request an independent review of any issue related to the POPA to the Office of the Information and Privacy Commissioner (OIPC). 

These rights are subject to limited and specific exemptions outlined within the Act.

To submit an access to information request, please complete the following steps:

1. Ensure that the information you are requesting is not already routinely disclosed to the public – a list of what is routinely disclosed can be found below. If the information is routinely disclosed to the public, please find the information on our website or contact accessandprivacycoordinator@drumheller.ca to locate the record.
2. If the record is not available to the public, complete the Access to Information Request Form.
3. Describe what you are looking for in detail. If you need more room than is provided on the form, you may provide a separate page for the details.
4. Include a $25 (no GST) initial payment. The Town office is able to accept payment in person or online through our option pay system here. If you do pay online, please indicate the reason for the payment. The ATI request will not be processed until this initial payment has been received.
5. Send the form via email to accessandprivacycoordinator@drumheller.ca or mail/deliver the form to the Town of Drumheller Office (224 Centre Street) addressed to the Access & Privacy Coordinator.
6. Once the request has been reviewed you will be advised of any additional fees. Additional fees may be charged if the amount of the fees to locate or produce a record exceed $150. If these additional fees are required, you will be asked to pay a 50% deposit on the additional fees. If a deposit is required, processing of the request will be suspended until the deposit is received.
7. The Town of Drumheller has thirty (30) business days to respond to initial ATI requests. However, the ATI Act and/or the Office of the Information and Privacy Commissioner (OIPC) may permit additional time, if required.
8. When the request is complete, you will be notified of the actual cost and will be required to pay any balance due before the records are provided to you. If the total cost is less than the initial deposit, you will be refunded accordingly. 

To submit an access to information request for your personal information held by the Town of Drumheller, please complete the following steps:

1. Complete the Access to Information Request Form.
2. If you are requesting information on behalf of another individual, you must complete an Authorization of Representative Form.
3. Describe the information about yourself that you wish disclosed, including dates, names, aliases, file numbers, and any other relevant details.
4. No payment is required for personal information, although copying costs may be charged.
5. Send the form via email to accessandprivacycoordinator@drumheller.ca or mail/deliver the form to the Town of Drumheller Office (224 Centre Street) addressed to the Access & Privacy Coordinator.
6. The Town of Drumheller has 30 business days to respond to initial ATI requests. However, the ATI Act and/or the Office of the Information and Privacy Commissioner (OIPC) may permit additional time, if required.

If you are not satisfied with the Town’s response to your request, you may contact the Office of the Information and Privacy Commissioner (OIPC). The OIPC provides independent reviews of decisions made by a public body (the Town) and resolves complaints made under the ATI Act. 

he following information is available to the public without an Access to Information (ATI) Request. The majority of the information below can be found on the Town of Drumheller website. If you are unable to locate the information, please contact the Access & Privacy Coordinator at accessandprivacycoordinator@drumheller.ca

• Council Agendas
• Council Meetings
• Council Minutes
• Committee Memberships
• Bylaws 
• Policies 
• Budgets 
• Audited Financial Statements
• Property Tax Information
• Assessment Roll
• Cemetery Registry
• Tax and Utility Account Information (for property owners only)
• Development Permits